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Legalzoevo for Android

Delete your data or account

Last updated

You can delete your zoevo data yourself, at any time, right in the app. If you can’t open the app, email us and we will do it for you.

  • In the app: right awayAccount › Data deletion
  • By email: within 5 business daysSubject DELETE ACCOUNT to hi@zoevo.io
  • Backups: up to 365 daysThen it is gone for good.

Delete in the app

This works whether or not you are signed in, and takes effect straight away.

  1. Open the Account screen. Tap the person icon at the right end of the bar at the top of the main screen. Once you are signed in, it shows your profile picture. In landscape the bar runs down the side, with the person icon at its end. In split screen or a pop-up window, open the ⋮ menu and choose Account.
    The end of the main-screen bar in portrait, simplified: the timeline button, then the account button.
  2. Scroll down to Data deletion. It is the last section of the Account screen. The info icon next to the heading sums up the three options.
  3. Choose an option and type DELETE. Each option asks you to type DELETE before its button unlocks.

  • Delete timeline

    In the appClears all your tracked timeline and progress. Your settings and routines are kept.

    Removes what you logged each day, your skipped and missed marks and your routine history. Your sources, goals and routines stay, and the coming weeks are planned again from each one’s weekdays.

  • Delete all data

    In the appDeletes all your timeline, settings and routines. Your account itself stays.

    Everything you created goes: sources, goals, routines, their history and your settings, including data saved by earlier versions of zoevo. As a guest this wipes the phone; signed in, it wipes your account too.

  • Delete account

    In the appDeletes your account and all data, on this device and in the cloud. You will be signed out.

    Available once you are signed in. zoevo may ask you to confirm your Google sign-in again, deletes all your data, then deletes your sign-in.

The confirmation every option shows. Delete stays locked until you type DELETE.

Signed in? Deleting needs an internet connection, so the copy in your account goes too. If you are offline, zoevo tells you and deletes nothing.

Deleting your account doesn’t cancel zoevo+. Subscriptions are billed by Google Play: cancel yours in the Play Store under Payments & subscriptions.

Never signed in? Then nothing is stored on our servers. Delete all data clears the phone, and uninstalling zoevo removes its data from the phone. If Android device backup is on, a copy may remain in your Google account backup and come back when you reinstall; you can delete it in your phone’s Google backup settings.

Ask us by email

If you can’t open the app, email us.

By default, when you request account deletion, all accounts associated with your email address for apps published by A51 will be deleted. If you only want to delete your account for specific apps, please say so clearly in your email.

  1. Write from the right address. Send an email to hi@zoevo.io from the email address linked to your account(s).
  2. Use the subject line DELETE ACCOUNT.
  3. Name the apps, if only some. To delete your data for specific apps only, such as zoevo, name them in your message.

Email hi@zoevo.io

What happens next

  • Options in the app take effect immediately.
  • Email requests are processed within up to 5 business days.
  • Once done, your account(s) and data are permanently deleted and can’t be recovered.
  • Backups may remain securely for up to 365 days for operational reasons.

Need help?

Write to hi@zoevo.io. What zoevo stores in the first place is set out in the privacy policy.